Terms of Service

Last Updated: June 16, 2026

This website (www.woono.shop) is operated by WOONO. Throughout the site, the terms "we", "us" and "our" refer to WOONO. By accessing our site and/or purchasing products from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"). Please read these Terms carefully before accessing or using our website.

---

Section 1 - Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state, or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

Section 2 - General Conditions & Currency Operations

We reserve the right to refuse service to anyone for any legitimate reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted over various networks. All financial balances, invoices, transactions, and product listings displayed on this website are structured and executed in United States Dollars (USD).

Section 3 - Accuracy, Completeness and Timeliness of Information

We make every effort to ensure that product descriptions, dimensions, and materials displayed on WOONO are accurate and true. We do not engage in deceptive or misleading descriptions. However, historical information on this site is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

Section 4 - Modifications to the Service and Prices

Prices for our products are subject to change without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 - Products, Shipping, and Delivery Terms

Certain products may be available exclusively online through the website. We have made every effort to display as accurately as possible the colors and images of our products. Our standard fulfillment parameters to Singapore operate on a 1-3 business days handling timeline followed by a 7-13 business days transit window. All shipments within this scope are provided under our  Free Shipping structure.

Section 6 - Billing Accuracy and Return Conditions

We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email provided at the time the order was made. Your returns are fully governed by our 30-Day Free Return Policy, and refunds are guaranteed to be fully cleared within 10 Business Days back to the original USD funding source.

Section 7 - Third-Party Links & Tools

We may provide you with access to third-party tools or links over which we neither monitor nor have any control. We are not liable for any third-party products, services, or websites accessed through our platform.

Section 8 - Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, or laws; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, or disparage based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.

Section 9 - Governing Law and Jurisdiction

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the substantive consumer and commercial tracking laws of Australia, aligned symmetrically with international retail protection directives governing transactions directed to cross-border consumers in Singapore.

Section 10 - Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.

Section 11 - Contact Information

Questions about the Terms of Service should be sent to us at:

Email: info@woono.shop
Phone: +61(480)801738
Corporate Entity Location: Shop 2, 9 Market St, BOX HILL, VIC, 3128, Australia