Privacy Policy

Last Updated: June 16, 2026

This Privacy Policy describes how WOONO (the "Site", "we", "us", or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from www.woono.shop. We are committed to safeguarding user data in accordance with the Singapore Personal Data Protection Act (PDPA) and international consumer privacy frameworks.

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1. Collection of Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We categorize this data into:

• Device Information: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site. This is collected automatically via cookies, log files, web beacons, tags, or pixels.
• Order Information: Name, billing address, shipping address, payment information (including masked tokenized credit card numbers processed securely by PCI-compliant processors), email address, and phone number. This is collected directly from you to fulfill our contract and process shipping to Singapore.

2. Sharing Personal Information

We share your Personal Information with reliable third-party service providers to help us provide our Services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• We share your shipping data with authorized international and domestic Singapore courier services to ensure successful transit execution of your 100% Free Shipping orders.

3. Using Personal Information

We use your personal information to provide our services to you, which includes: offering products for sale, processing tokenized secure payments in USD, shipping and fulfillment of your order, and keeping you informed about new products, services, and offers.

4. Data Retention and Security

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to erase this information. We apply enterprise-grade 256-bit SSL encryption to protect data records from leaks, unauthorized access, or malicious exfiltration.

5. Your Rights Under International Protection Laws

Pursuant to global consumer protections and local Singapore PDPA mandates, residents retain full rights to request formal access to the Personal Information we hold about them, to port it to a new service, or to ask that their Personal Information be corrected, updated, or completely erased. If you would like to exercise these rights, please contact us through our dedicated privacy inbox at info@woono.shop.

6. Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences.

7. Contact and Data Protection Representative

For more information about our privacy practices, if you have questions, or if you would like to make a formal complaint, please contact our Data Compliance Division at:

Organization Identity: WOONO
Privacy Officer Email: info@woono.shop
Telephone Support: +61(480)801738
Physical Administrative Unit: Shop 2, 9 Market St, BOX HILL, VIC, 3128, Australia