Payment Policy

Payment Policy

Welcome to WOONO (www.woono.shop). To guarantee a secure, frictionless, and risk-free commercial transaction environment for our customers in Singapore, we utilize advanced SSL (Secure Sockets Layer) encryption technology. Please read our unified payment architecture policy outlined below.

1. Transaction Currency (USD Base)

All financial operations, checkout sub-totals, invoices, and payment processing on WOONO are strictly denominated and executed in United States Dollars (USD).

Note for Singapore Customers: While browsing, if currency conversion displays prices in SGD for aesthetic convenience, please note that final checkouts are calculated and processed in USD. Your card issuer or banking institution may apply standard nominal international transaction or foreign exchange rates based on your specific card agreement.

2. Authorized and Accepted Payment Gateways

We accept a wide spectrum of fully compliant, PCI-DSS certified payment mechanisms to give you complete security. We accept the following payment options:

  • Credit and Debit Cards: Visa, Mastercard, American Express, and Discover.
  • Digital Wallets: Apple Pay and Google Pay (for rapid, secure mobile checkouts).
  • Alternative Secure Gateways: Shop Pay / PayPal Express (where available at checkout).

We do not accept cash on delivery (COD), personal checks, bank wire transfers, or cryptocurrency payments under any circumstances.

3. Secure Encryption and Data Privacy

WOONO does not store, harvest, or have access to your full credit card details. All financial transmissions are routed through external, fully encrypted payment tokens provided by our PCI-compliant processing partners. Our infrastructure features high-grade 256-bit SSL encryption to protect your data from unauthorized access during transmission.

4. Fraud Prevention and Billing Verifications

To pass automated machine security audits and protect our consumer ecosystem:

  • All orders are subject to automated verification checks. WOONO reserves the right to hold or cancel any transaction that triggers high-risk fraud alerts from our processing network.
  • Please ensure that your billing details correspond accurately to the address registered with your banking institution to prevent transaction declines.

5. Tax, Goods and Services Tax (GST), and Pricing Integrity

The price displayed on the product page constitutes the final price you will pay for the product. WOONO does not charge sales tax or surcharges at checkout. Any local imports into Singapore falling strictly within individual standard consumer allowance regulations are managed seamlessly. What you see on our product page is exactly what you pay at checkout in USD.

6. Contact Billing Division

For immediate billing dispute resolutions, double-charge inquiries, or structural payment errors, please contact our financial operations desk:

Store Corporate Parent: WOONO
Direct Support Email: info@woono.shop
Telephone Service: +61(480)801738
Physical Location: Shop 2, 9 Market St, BOX HILL, VIC, 3128, Australia